FAQ

What's the best way to reach you?

You can fill in the contact form below, or drop me an email at tannedtofu@gmail.com :) I aim to reply within 24 hours.

Do you ship overseas?

Yes I do! Items are shipped worldwide :)

What payment methods are available?

For local (Singapore) orders, PayPal and Bank Transfer is available. For all other orders, only PayPal (including credit cards) is accepted.

Why are the shipping charges?

Normal mail: SGD2.00 (please note that there is no tracking ID for normal mail)

Postage with tracking ID for Singapore: SGD4.00 

Courier service for Singapore: SGD10

Postage with tracking ID for International Orders: SGD7.00 

What is the waiting time?

Pre-made items are shipped out within 5 days.

Custom Charms / Keychains / Magnets: ~2 weeks to ship

Waiting time does not include shipping time. International shipping takes up to 14 days. Kindly note that any shipping delays are unfortunately out of my control. 

I need my item urgently. Can you make it for me asap?

If you need an item urgently as a gift, you can drop me an email and I will update you on the  express charges :)

What type of jewellery do you use?

Necklaces, bracelets, and lobster clasps are stainless steel. Rings are silver-plated and nickel-free.

I'd like to make custom gifts for my friends for a party/wedding. Do you make items in bulk?

Yes I do! :) Drop me an email at tannedtofu@gmail.com with your requirements and I will get back to you ;)